Privacy Policy – Sernexuss Immigration

At Sernexuss Immigration, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or consultants. By using our services, you agree to the practices described in this policy.

1. Information We Collect

When you engage with Sernexuss Immigration, we may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and address.
• Professional Details: Educational background, work experience, skills, and resume/CV.
• Identification Documents: Passport, visa copies, or other supporting documents required for immigration applications.
• Technical Data: IP address, browser type, cookies, and usage data when you visit our website.

2. How We Use Your Information

• Provide immigration and visa consultancy services.
• Process and evaluate your eligibility for immigration programs.
• Communicate updates, service notifications, and important announcements.
• Improve our website, content, and customer support experience.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal data. Information may only be shared with:

• Authorized immigration authorities and government bodies (when required for applications).
• Trusted third-party service providers who assist us in delivering our services.
• Legal authorities if required by law, regulation, or court order.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is 100% secure, and we encourage clients to also take precautions on their end.

5. Payments & Accountability

• All service-related payments must be made only to Sernexuss Immigration’s official bank accounts.
• If any client makes payments directly to an employee’s personal account, Sernexuss Immigration will not be held responsible or answerable for such transactions.
• Always request an official receipt or invoice for any payment made.

6. Cookies Policy

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us analyze traffic, improve site functionality, and personalize your experience. You may adjust your browser settings to refuse cookies, but some features of the site may not function properly.

7. Your Rights

As a user, you have the right to:

• Access, correct, or update your personal information.
• Withdraw consent for certain uses of your data.
• Request deletion of your data (subject to legal obligations).
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@sernexuss.com.

8. Third-Party Links

Our website may contain links to third-party sites. Sernexuss Immigration is not responsible for the privacy practices or content of such external websites. We recommend reviewing their policies before sharing any personal information.

9. Changes to This Privacy Policy

Sernexuss Immigration reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes implies acceptance of the updated policy.